"On Time"Technical Services

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Emergency Service

With an Emergency Service call, we guarantee that we'll have a technician to your home or office within 2 hours of your service call, provided your service call is received by 4:00 pm on any regular business day (generally Monday through Friday, except holidays). If we receive your call after 4:00 pm, we'll have a technician there on the following business day by 10:00 am. If not, you pay no Emergency Service fee, and you receive one hour of free service.

  • Emergency Service
    A regular Emergency Service Call is $99 in addition to the normal billable rate for the service call, as listed above.
  • Emergency Plus
    Outside of regular business hours, a Priority Emergency Call is $139 in addition to the billable rate for the service call (time-and-a-half weekday evenings, double-time on weekends and company holidays).