an Emergency Service call, we guarantee that we'll have a technician
to your home or office within 2 hours of your service call, provided
your service call is received by 4:00 pm on any regular business
day (generally Monday through Friday, except holidays). If we receive
your call after 4:00 pm, we'll have a technician there on the following
business day by 10:00 am. If not, you pay no Emergency Service fee,
and you receive one hour of free service.
A regular Emergency Service Call is $99 in addition to the normal
billable rate for the service call, as listed above.
Outside of regular business hours, a Priority Emergency Call
is $139 in addition to the billable rate for the service call
(time-and-a-half weekday evenings, double-time on weekends and